The protection of vulnerable adults runs through everything we do at Norton Housing & Support.
We have robust safeguarding policies and procedures in place which all staff are trained on and all Service Users are informed about, on an ongoing basis. Our policies are in line with the Care Act 2014, and its statutory Safeguarding Guidance, and the Leicester, Leicestershire and Rutland Multi Agency Safeguarding Policies and Procedures http://www.llradultsafeguarding.co.uk.
If you want a copy of our safeguarding policy, then please contact the office on 0116 2538541.
Other ways in which we ensure safeguarding is at the heart of the organisation:
- All staff, trustees and volunteers are DBS checked and have a thorough induction programme.
- New employees are also mentored by an experienced staff.
- Raising customer awareness is also key, ensuring they feel able to discuss any concerns with a staff member.
- Safeguarding is a standing discussion point at all internal meetings and service user meetings.