Because of the nature of this post, it is only open to female applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010.

Norton Housing and Support has over 30 years’ experience of providing high quality accommodation and support to people with ongoing mental health needs and/or learning disabilities. In August 2018, we expanded our services so that we could also help young women facing homelessness.

Our original scheme has gone from strength to strength, and we have developed an excellent relationship with the local authority’s housing team. So much so, that we are now opening a second scheme which will accommodate an additional 7 women and their children. As our new Housing Management Officer, you will play an integral role in this exciting development.

The role itself involves responsibility for the day-to-day management of the scheme located in the East of Leicester, providing advice and an intensive housing management service to vulnerable women who may be pregnant or have children. The focus is on enabling residents to maximise their independence, maintain their licence agreement, and seek secure and appropriate move on accommodation, largely through liaison with the local authority’s housing team.

You will need experience of housing management in supported accommodation, preferably with vulnerable women, have a positive approach to promoting independence, be an effective team player and have excellent communication and organisational skills. You will also need a working knowledge of Microsoft Office including Word and Outlook. A full driving licence is desirable.

Working hours are 30 per week, across 5 days (Mon-Fri).  The salary for the role is £15,054 per annum.

As well as a thorough induction and ongoing opportunities for professional development, we offer:

  • 25 days’ annual leave plus statutory bank holidays, pro rata.
  • Additional annual leave for long service
  • Health Plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts.
  • Attractive pension scheme

A detailed job description is available here and person specification here.

Closing date: 5th March.

Interviews will be held on the 12th March, via video-link utilising Zoom. Norton Housing and Support is an equal opportunities employer, so please inform us of any special requirements you may have, particularly for the interview.

To apply please submit:

  • Your CV
  • detailed covering letter explaining clearly why you are interested and how your particular skills and experience meet those outlined in the job description and person specification.
  • A completed Equality and Diversity Monitoring Form (available here)

NB Your application will not be considered without a covering letter as detailed above.