We are recruiting for a Mental Health Support Worker

Are you an experienced Support Worker looking for the next step in your career? Then this role could be perfect for you!

In return for your hard work and commitment, we offer our staff the training and development opportunities they need to reach their potential, as well as the chance to get their skills recognised through a qualification.

We are a small, friendly team who believe that staff work best when supported to have a good work – life balance. To this end, we offer generous annual leave (6.6 weeks including bank holidays) and working hours that fit around family commitments. Our benefits package includes access to a health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts, as well as an attractive pension scheme

Norton Housing and Support is Investors in People Accredited.

The Role

You will work across our Leicester based supported housing schemes, providing one-to-one support to Service Users with ongoing mental health needs, some of whom may also have a learning difficulty, be neurodiverse or have a history of drug or alcohol issues. Mileage is paid for travel between sites (45p per mile).

You will use your experience to hold person-centred conversations and deliver positive, engaging and enabling support that motivates and inspires personal development. In conjunction with the Support Manger, you will respond confidently and sensitively to those in crisis, implementing strategies to remove harmful and unhealthy patterns of behaviour.

Working hours are 32 per week, ideally across 5 days but 4 would be considered for the right candidate. No evenings, weekends or night shifts.

Skills and Experience

We are looking for a candidate with:

• experience of supporting those with a mental health diagnosis and / or those who are neurodiverse.
• an ability to build therapeutic relationships that enable residents to feel safe, and work through their personal challenges.

Driving licence and use of a vehicle are essential, as the role involves working across several local sites. Those with under 4 years experience in the sector will need to hold a level 3 of above qualification in health and social care or related field.

What’s most important is that you have a real commitment to improving the outcomes of our residents, an emphatic approach and are reliable and resilient.

A full person specification and job description are available below:

Person Specification

Role Description

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found here

To apply, please send us your CV and a covering letter explaining how you meet the person specification for the role to recruitment@nortonhousingandsupport.org.uk

We are ready to hire as soon as we find the right person and only have one role available, so we encourage you to apply at an early stage.

Unfortunately, we are unable to acknowledge all applications.

Interviews will be conducted in 2 stages –

Stage 1 – ½ hr online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5 hrs)

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.