As part of an exciting programme of expansion, we are opening a new development in Blaby, Leicestershire comprising of 15, 1-bedroom flats, generous office / communal space and landscaped courtyard garden. The scheme will offer Housing Management Support to individuals who have a mental health diagnosis.
Based at the scheme 30 hours per week, the Housing Officer will play a key role from the outset, ensuring that the service offers a friendly and mutually supportive environment that successfully integrates within the wider community and gives resident the best possible opportunity to maintain their tenancy.
In addition to our Blaby scheme, the successful candidate will need to be willing to work across our other properties, all in in Leicester / Leicestershire. Hours of work will be between 30 and 37.5 per week, Monday to Friday.
We offer:
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives…. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular line management support and team engagement opportunities
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
- A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage (where applicable)
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
The salary for the role is £11.88 per hour.
More About the Role
As a Housing Officer, you will:
- Supervise and be responsible for the day-to-day management of the accommodation, ensuring a safe and secure environment.
- Provide housing related advice and an intensive housing management service to residents.
- Work with residents to manage their accommodation and tenancy.
- Complete all tasks and work as part of the team in accordance with NH&S organisational values:
- Person-centred
- Empowerment
- Respect
- Inclusiveness
- Integrity
- Working in partnership
If you have previous experience of housing management, including health and safety, and of working with vulnerable groups, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our supported accommodation settings.
You will need:
- Excellent interpersonal and communication skills
- The ability to earn and maintain the trust of residents, and staff from other organisations
- A warm, empathic and non judgmental approach
A qualification in housing would be advantageous, but full training will be given.
A full person specification and job description are available below:
Housing Officer Person Specification
Housing Officer Job Description
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Recruitment Process
Any offer of employment is subject to proof of right to work in the UK, two satisfactory references (one of whom should be your last or most recent employer, where applicable) and a health screen questionnaire. The role is exempt from the Rehabilitation of Offender Act 1974, and an enhanced DBS (criminal record) check is required. More information about our approach to DBS checks and employment of ex-offenders can be found here
Please note, we are currently unable to provide/transfer visa sponsorship to work in the UK.
The closing date for the role is the 19th August 2024. Interviews will be held after this date, and will be conducted in two stages.
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
To apply, please email us at recruitment@nortonhousingandsupport.org.uk
Please attach your CV, along with a covering letter explaining the skills and experience you would bring to the role – please refer to the Job Description and Person Specification.
Applications without sufficient information, including an up to date CV / Covering Letter will not be considered.
