Closed – We are recruiting for Housing Officers (Womens Scheme)

Our Women’s scheme offers good quality, temporary housing and an opportunity for residents to rebuild their lives whilst they secure permanent accommodation.

The Housing Officer role involves working with residents throughout their journey with us. You will be a key contact for housing related advice, signpost women to other local services and ensure that they have a person-centred move on plan in place which maximises their chance of securing long term housing. In addition, the Housing Officer is also responsible for the day-to-day management of our accommodation, ensuring a safe, secure and supportive environment for women and children to live. You will be expected to complete all tasks and work as part of a team in accordance with our values:

· Person-centred

· Empowerment

· Respect

· Inclusiveness

· Integrity

· Working in Partnership

We have two roles available, each working between 25 to 30 hours a week.  All hours will be between Monday and Friday, 9am to 5pm. You will need to be willing to work across a minimum of 4 days per week.

We offer –

• A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
• A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
• A small, friendly team. In our latest survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
• Regular support from your line manager and colleagues.
• Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
• A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
• Attractive pension scheme
• Access to Blue Light Card
• Mileage paid for car usage
• Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.

If you have previous experience in the housing sector, and of engaging with hard to reach groups – particularly young adults, then this role could be perfect for you!

We are looking for self-motivated and resilient candidates with:

• Good interpersonal skills, and an ability to communicate effectively at all levels in both individual and group situations
• Active listening skill
• An ability to earn and maintain the trust of residents, and staff from other organisations
• A genuine desire to make a difference in people’s lives

A full person specification and job description are available below:

Housing Officer Women Scheme Job Description

Housing Officer Womens Scheme Person Specification

Please note that the roles involve working across two Leicester based supported housing schemes, less than 1 mile apart. The successful candidate will need to be happy to move between the locations and will ideally have a driving licence and use of a vehicle.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, a Child and Adult Workforce enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found here

To apply, please send us CV and a covering letter explaining how you meet the person specification for the role to recruitment@nortonhousingandsupport.org.uk

The closing date for the role is 30th December 2024. Unfortunately, we are unable to acknowledge all applications.

Interviews will be conducted in 2 stages –

Stage 1 – ½ hr online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.